Shipping & Delivery Information
SHIPPING & DELIVERY
When will my order ship?
Orders placed on HollywoodFashionSecrets.com are processed and shipped from our warehouse within 1-3 business days. Orders placed after 12:00 PM PST will be shipped the following business day (Business days are Monday-Friday, excluding holidays). Orders placed on Saturday or Sunday will not be processed until the following Monday. Shipments and deliveries only occur on weekdays. Shipping and delivery is subject to change and will be determined at the time of order.
You will get a shipment notification email with a tracking number as soon as your package ships!
Currently, we do not offer International shipping.
How much will it cost to ship my order?
Shipping addresses in Alaska, Hawaii, Puerto Rico Guam or the Virgin Islands will require an additional charge for standard shipping and delivery. Hollywood Fashion Secrets is not responsible for delays in shipping or delivery that are outside of our control. In no event shall Hollywood Fashion Secrets be responsible for incidental or consequential damages.
RETURNS & EXCHANGES
What if I don't love my stuff?
We're sorry to hear you don't love your order! Unfortunately, all sales are final. Due to the nature of our products, we do not offer refunds or exchanges.
Can I change my order after I've placed it?
Can I cancel my order after I've placed it?
If you want to cancel your order, please email us as soon as possible at help@hfsecrets.com. We may be able to cancel your order depending on the time and date it was placed.
CANCELLATIONS & MODIFICATIONS
If you wish to cancel your order, please email us as soon as possible. We may be able to cancel your order depending on the date and time of order. Unfortunately, we are not able to modify any orders. If you need to modify an order, please cancel it and place another order with us.
PAYMENT METHOD
We accept Visa, MasterCard, and American Express. We currently do not accept PayPal.
CONTACT US
We are here to assist you. Please email us at help@hfsecrets.com. Please allow up to 48 hours for a response from our team.