Shipping & Delivery Information

SHIPPING & DELIVERY

When will my order ship?

Orders placed on HollywoodFashionSecrets.com are processed and shipped from our warehouse within 1-3 business days. Orders placed after 12:00 PM PST will be shipped the following business day (Business days are Monday-Friday, excluding holidays). Orders placed on Saturday or Sunday will not be processed until the following Monday. Shipments and deliveries only occur on weekdays. Shipping and delivery is subject to change and will be determined at the time of order.

You will get a shipment notification email with a tracking number as soon as your package ships!

Currently, we do not offer International shipping.

How much will it cost to ship my order?

We offer FREE 2-Day shipping on orders $50 and over! Your order must be $50.00 minimum, before taxes & shipping and handling. (Orders shipping to Alaska, Hawaii, Puerto Rico, and any other non-continental US & military addresses are not eligible for this promotion.) Cannot be combined with some coupons and offers.

For orders totaling less than $50, we offer standard ground shipping via FedEx Smartpost.

We ship to every residential address in the continental U.S., including P.O. boxes, APO, FPO and DPO destinations, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and all other U.S. territories. FedEx Smartpost does not pick up packages originating outside of the continental U.S.

Shipping addresses in Alaska, Hawaii, Puerto Rico Guam or the Virgin Islands will require an additional charge for standard shipping and delivery. Hollywood Fashion Secrets is not responsible for delays in shipping or delivery that are outside of our control. In no event shall Hollywood Fashion Secrets be responsible for incidental or consequential damages.

RETURNS & EXCHANGES

What if I don't love my stuff?

We're sorry to hear you don't love your order! Unfortunately, all sales are final. Due to the nature of our products, we do not offer refunds or exchanges.

Please note: items ordered on HollywoodFashionSecrets.com cannot be returned or exchanged at any of our retail partners. Additionally, Hollywood Fashion Secrets products purchased at any of our retail partners cannot be returned to HollywoodFashionSecrets.com.

Can I change my order after I've placed it?

Unfortunately, we are not able to modify any orders. If you need to change your order, please cancel it and place another order with us.

Can I cancel my order after I've placed it?

If you want to cancel your order, please email us as soon as possible at help@hfsecrets.com. We may be able to cancel your order depending on the time and date it was placed.

CANCELLATIONS & MODIFICATIONS

If you wish to cancel your order, please email us as soon as possible. We may be able to cancel your order depending on the date and time of order. Unfortunately, we are not able to modify any orders. If you need to modify an order, please cancel it and place another order with us.

PAYMENT METHOD

We accept Visa, MasterCard, and American Express. We currently do not accept PayPal.

CONTACT US

We are here to assist you. Please email us at help@hfsecrets.com. Please allow up to 48 hours for a response from our team.